Privacy Policy

Last updated: July 27, 2020

1. Introduction

ARBOR SNOWBOARDS, INC. (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website (the “Site”) and users of our products and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://arbor-snowboards.com or purchase our skateboards and related products.

2. Information We Collect

Personal Information: Name, email address, billing and shipping address, phone number, payment information when you place an order.

Technical Information: IP address, browser type and version, device identifiers, operating system, and browsing behavior on the Site (e.g., pages viewed, links clicked).

Marketing Data: Your preferences for receiving promotional communications and other marketing data you provide.

3. How We Use Your Information

Order Fulfillment: To process your orders, deliver products, and send order confirmations.

Customer Support: To respond to your inquiries, address complaints, and provide support.

Marketing & Communications: With your consent, to send you newsletters, promotions, and product updates. You may opt out at any time by contacting us or clicking the “unsubscribe” link in our emails.

Site Improvement: To analyze usage trends and improve the functionality and content of our Site and Services.

Compliance & Safety: To detect, prevent, and address fraud, security risks, or legal issues.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Remember your preferences and shopping‑cart contents.

Analyze Site traffic and usage patterns.

Serve you targeted advertising on third‑party platforms.

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Site.

5. Disclosure of Your Information

We may share your information with:

Service Providers: Third parties who perform services on our behalf (e.g., payment processors, shipping carriers, email platforms).

Legal and Safety Reasons: When required by law or to protect our rights, property, or safety and that of our customers.

Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets.

We do not sell your personal information to unaffiliated third parties.

6. Data Security and Retention

We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure. We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy and to comply with our legal obligations.

7. Children’s Privacy

Our products and Services are not directed to children under 16. We do not knowingly collect personal information from individuals under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete it.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access or correct your personal information.

Request deletion of your data.

Object to or restrict processing.

Withdraw consent to marketing communications.

To exercise these rights, please contact us at info@arbor-snowboards.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

ARBOR SNOWBOARDS, INC.
102 Washington Boulevard
Venice, Los Angeles, CA 90292
Email: info@arbor-snowboards.com